Shipping & Return Policy
Shipping Policy
We offer FREE SHIPPING on U.S. orders over $150 USD and FREE SHIPPING to Canada on orders over $205 CAD (Excludes Home & Living Collection).
Orders are typically shipped within 2-5 business days of placing your order. Please consider this when estimating your total delivery time. Shoes and Sandals ship 10-15 days after placing your order.
-U.S. & Canada Delivery: 2-8 business days after your order ships
-International Delivery: 15-20 business days after your order ships, depending on customs clearance
At My Persian Version, we’re committed to sustainability and reducing our carbon footprint. That’s why every item is custom-made just for you. We kindly ask you to review size charts carefully before placing your order, as we don’t resell returned items or hold excess inventory.
Money Back Guarantee
If your item arrives damaged or with any defects in the fabric or print, please contact us within 5 days of receiving your order, and we’ll make it right. You’re covered by our Money Back Guarantee — we’ll happily send a replacement or issue a full refund.
Please note: We do not accept returns for any reason other than defects in the product.
Exchanges
Changed your mind about a size, color, or design? No problem — we do accept exchanges!
Kindly note:
-You’ll be responsible for the shipping costs
-A 30% fee of the new item's price will be applied
How to Start a Return or Exchange
To begin a return or exchange, please email us at info@mypersianversion.com with:
-Your order number
-A description of the issue or your exchange request
-A clear photo (if applicable)
Once your request is approved, we’ll send you detailed instructions on how to proceed.
Items sent back without prior approval will not be accepted.
-This return policy is subject to change at any time and without notice
Missing Orders
If your order hasn’t arrived within the expected delivery timeframe:
-Double-check your shipping confirmation email for any address errors
-Check with your local post office
-Ask your neighbors in case your package was left with them
If everything seems correct and your package is still missing, please reach out to us at info@mypersianversion.com with your order number, and we’ll assist you right away.
Customs & Import Fees
Will I be charged customs for my order?
For international orders, customs duties, taxes, or additional fees may apply upon delivery. These charges are assessed by your local customs office and are not within our control. Customs policies vary widely from country to country, so we recommend checking with your local customs office directly for specific details regarding any potential fees or taxes on your purchase.
A Little Note on Sustainability
Thank you for supporting a shop that cares about the planet! Every item is made to order, reducing waste, excess stock, and our overall carbon impact.
And if you’re here for a little insider Persian humor, you’re in good company — we promise to keep the tahdig jokes and dokhtar-e khaleh references coming.